Mr Unavailable, No Contact and Dreamer bundle

When you complete your purchase, you will receive a receipt which includes your download links. You will also receive, where applicable, a separate email with additional download links for resources.

No. You will receive emails with links for you to download your purchases. Depending on your device, you might be presented with the option to view/listen to the file, and in this instance, you will need to click the button or link for you to download the item.

For security purposes, there is a download limit on your purchases (3 times or 3 months, whichever happens first). If you require a new download link after this time, email shop AT baggagereclaim.co.uk (replace 'AT with @).

eBook purchases are always available as PDFs. Depending on the product, your purchase might include an ePub file.

PDFs open on everything, and ePubs only open on mobile apps (your device will prompt you to open it in, for example, Apple's Books).

Audio files are MP3s.

When you complete your purchase, you will receive an email within minutes asking you to set up your login. All of my courses are hosted on courses.baggagereclaim.com, which is on the Thinkific online courses hosting platform.

I don't offer private, individual support (e.g. email/DMs/phone). Instead, I communicate with students via a private Facebook group where members can post questions and dilemmas, and in the monthly Office Hours (Q&A) sessions that I host on Zoom, where I answer questions members have submitted in advance and during the live session.

You can pay in instalments (or payment plan) for courses. If this option isn't showing at the checkout for your course, please go directly to the course site and enrol on the course there. Break The Cycle | Reclaim Your Work Boundaries | Create Your NC Plan

Please note that when you sign up for an instalment/payment plan, you are agreeing to pay the full amount spread out over the chosen period.

All sales are final on eBooks, phone and email consultations, and Sessions. For courses, you have seven days from the date of purchase (or course start date if it's for a group start date).

You have one year's access from your date of purchase.